Use cases: Express & parcel, e‑commerce sellers, 3PL, grocery/food, pharma.
Outcomes: 20–40% faster dispatch, real‑time visibility, lower failed deliveries & COD leakage.
Modules: OMS (orders, SLA rules, capacity, hubs) • Driver app (tasks, navigation, POD, cash tally) • Customer tracking & rescheduling • Merchant portal (bulk upload, webhooks, billing) • Dispatch & route engine (auto‑assign, geofencing, route suggestions) • Finance (COD reconciliation, invoicing, settlements).
Security: Cloud/VPC or on‑prem • SSO/OAuth2 • Audit logs • Role‑based access • PDPA‑ready.
Timeline: 8–12 weeks MVP → 4–8 weeks scale.
Commercials: SaaS (tiered shipments) or license + AMC.
White‑label: Your logo, domain, app store publisher.
Add‑ons: Returns/exchanges • Dark‑store picking • Rider incentives • BI dashboards.